managed Service Plans
Managed IT Services:
What are the benefits of VANiK Technology Solutions managed IT services?
Our managed IT service plans are meant to scale and meet the needs of your business. Our top to bottom IT service plans includes expert-level support, on-site or remote IT Management, 24×7 remote Help Desk support, cloud-based tools and technologies, and information security solutions.
✓ PREDICTABLE COST
Our prices are visible at all times and month to month, no contracts.
✓ FLEXIBILITY TO SCALE UP OR DOWN
Our managed IT plans allow you to change your managed IT support based on the needs of your business.
✓ FULLY MANAGED OR CO-MANAGED
You choose! Leave all of your IT services to our team, or we can work right alongside youR in-house IT person.
✓ A SUITE OF MUST-HAVE CLOUD TOOLS
We have access to all the latest and greatest tools and software to help with your IT related needs. Our team is experienced and has a suite of tools with remote monitoring technologies to provide problem recognition and diagnosis quickly and efficiently.
✓ UNLIMITED 24x7x365 SUPPORT
Receive access to our IT support desk with certified professionals whenever you need it as part of our managed IT support plan.
WHAT DO OUR MANAGED SERVICES INCLUDE?
We have a team of IT professionals ready to support you with all your tech needs. We support a wide variety of systems and respond to any issues or needs on the same day.
OUR IT SERVICES PLANS COVER THE FOLLOWING:
- Laptop, Desktop, POS Support and Management
- Computer and Software Upgrades
- Antivirus / Antimalware Management and Clean Up
- Asset Inventory and License Management
- Hardware and Software Purchases
- Cloud Management – Setup and Support (Office365, G Suite, Azure, AWS, Google Cloud)
- Wi-Fi Setup and Management
- Backup Management
- Support and management of communication systems email, phone systems, internal employee chat systems
- Automatic Windows/ Mac Updates
- Server Management (Active Directory, QuickBooks, timesheets, shared drives) – Onsite or Hosted in a data center
- Office network cable installation
- New office installations and office moves
- Printer and scanner support
- Physical security – Badge access and camera systems
MANAGED SERVICES |
VANIK 1.0 |
VANIK 2.0 |
VANIK 3.0 |
|---|---|---|---|
|
24x7x365 |
✓ |
✓ |
✓ |
|
Help Desk & On-Site Services |
✓ |
✓ |
✓ |
|
Backup & Disaster Recovery |
✓ |
✓ |
✓ |
|
MS365 Enterprise License |
✓ |
✓ |
✓ |
|
MS365 Backup License |
✓ |
✓ |
✓ |
|
Unlimited Remote Support |
✓ |
✓ |
✓ |
|
Unlimited On-site Support |
Billed Hourly |
✓ |
✓ |
|
Unlimited After Hours Support |
Billed Hourly |
Billed Hourly |
✓ |
|
BASIC SECURITY |
|
|
|
|
Firewall Management |
✓ |
✓ |
✓ |
|
Anti-Virus/Anti-Malware |
✓ |
✓ |
✓ |
|
Web Content Filtering |
✓ |
✓ |
✓ |
|
Email Encryption/Spam Filtering |
✓ |
✓ |
✓ |
|
ADVANCED CYBERSECURITY |
|
|
|
|
Security Awareness Training |
|
✓ |
✓ |
|
Password Protection |
|
✓ |
✓ |
|
Single Sign-On |
|
✓ |
✓ |
|
Disk Encryption/Protection |
|
✓ |
✓ |
|
Multi-factor Authentification |
|
✓ |
✓ |
|
Cybersecurity Risk Assessment |
|
✓ |
✓ |
|
Vulnerability Scanning |
|
✓ |
✓ |
|
Intrusion Detection System (IDS) |
|
✓ |
✓ |
|
Threat Intelligence Platform |
|
✓ |
✓ |
|
Managed SOC |
|
✓ |
✓ |
|
PER USER PER MONTH |
125 |
175 |
250+ |
Additional Support
Support requests are handled by logging in to your VANiK Technology Solutions account: Login Here
- ADVANCED SUPPORT: starting at $150.00 USD per hour, billed in 30 minute increments, with a 1 hour minimum purchase required for new customers.15